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Get Answers to Logistical Questions to Ensure a Smooth Move



Getting the information you need before you move pays dividends.

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Too often, tenants don't ask enough questions to ensure that their move to a new apartment will go smoothly. If you don't have all the information you need, you may have to reschedule your move at the last minute or face some other inconvenience that will only add to your stress.

Be prepared for your move by getting answers to questions about your new building. Here are common questions you should ask the landlord, manager, or super as you begin to plan your move:

Question #1: Are There Special Moving Hours?

Many buildings restrict moving to certain times of the day, such as between 9 a.m. and 5 p.m. or not during rush hour. The rules may be different if you won't need to use the elevator or stairwell because you're moving to a ground-floor apartment. Once you know about any time restrictions, you can schedule accordingly with any movers you hire or plan for your truck rental.

Question #2: Is There a Special Elevator for Moving?

In addition to a passenger elevator, some buildings have a freight elevator. If your building has one, your landlord may require you to use it to avoid inconveniencing other tenants and to ensure that you don't damage the elevator with any large pieces of furniture or hurt yourself or other tenants. If there's a special elevator you need to use, you may need to coordinate with the super to gain access to it.

Question #3: Is There a Special Entrance for Moving?

If your building has a side or back entrance, your landlord may require you to use it for your move. This way, there's no risk that your heavy or sharp items will damage the main entryway or lobby. Also, an alternate entrance may be wider and have no steps (or a ramp), which makes for an easier move.

Question #4: What Are the Dimensions of the Elevator, Stairwell, Hallways, and Doors?

If you have a long couch or other pieces of furniture that you can't disassemble, you've got to know whether they can make the journey from your truck to your new place. So, take measurements of the elevator, stairwell, hallways, and doors you'll be using so you're confident any large or bulky items can make it through. The last thing you want is to learn that some pieces of your furniture can't go in your apartment after they've already been packed and taken out of the moving truck.

Question #5: Do You Need to Reserve a Time for Moving Day?

Some buildings require tenants to sign up to reserve a day for their move. Landlords may allow no more than a certain number of moves to take place at any given time, to prevent too much congestion and inconvenience to tenants. This is especially true around the days that many leases begin, such as the first of the month or the first day of June or September for buildings that house off-campus students.

Question #6: Where Can Moving Trucks Park?

Whether you're moving yourself or you've hired professional movers to help you, you need to know where you can park. Of course, you'll want to park as close as possible to the building entrance you'll be using. If your building has its own parking lot, find out where your moving truck can park. If you'll need to park on the street, check the parking restrictions for the day and time you're planning to move, whether you need to feed a meter, and how likely you'll be to get a spot in different nearby locations.

Knowing the answers to these questions will give you peace of mind and help prevent unpleasant surprises, which will let you enjoy a stress-free move.

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